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Privacy Policy

Last Updated: July 2026

At The #2 Crew Ohio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.By using our website or scheduling services with The #2 Crew Ohio, you agree to the practices described in this Privacy Policy.Information We CollectWe may collect the following information when you request services or communicate with us:NameService addressBilling addressEmail addressPhone numberNumber of petsGate or yard access instructionsPayment informationAny additional information you voluntarily provideHow We Use Your InformationWe use your information to:Schedule and perform pet waste removal servicesProcess paymentsSend appointment reminders and service notificationsCommunicate regarding your accountRespond to questions or customer service requestsImprove our servicesSend occasional promotions or service announcements (you may opt out at any time)Payment InformationPayments are securely processed through trusted third-party payment processors.The #2 Crew Ohio does not store your complete credit or debit card information.Payment information is encrypted and processed securely by our payment providers.Client PortalOur Client Portal allows you to:View upcoming appointmentsReview invoices and payment historyUpdate your payment methodUpdate your contact informationRequest service changesCancel serviceYou are responsible for maintaining the confidentiality of your login credentials.PhotographsOur technicians may take before-and-after photographs of completed work for quality assurance, training, and marketing purposes.We will never publish your name, street address, or other personally identifiable information without your permission.Website Cookies & AnalyticsOur website may use cookies and similar technologies to improve your browsing experience and analyze website traffic.These technologies help us understand how visitors use our website so we can continue improving our services.You may disable cookies through your browser settings if you choose.Information SharingWe respect your privacy.We do not sell, rent, or trade your personal information to third parties.We may share limited information only with trusted companies that help us operate our business, including:Payment processorsScheduling and Client Portal softwareEmail communication providersWebsite hosting providersThese providers are only permitted to use your information to perform services on our behalf.Data SecurityWe take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.While no method of electronic transmission is completely secure, we continually strive to protect your information using industry-standard practices.Your Privacy ChoicesYou may contact us at any time to:Update your personal informationCorrect inaccurate informationRequest deletion of your information (when legally permitted)Opt out of promotional communicationsPlease note that certain information may need to be retained for billing, tax, or legal purposes.Children's PrivacyOur services are intended for adults. We do not knowingly collect personal information from children under the age of 13.Changes to This Privacy PolicyThe #2 Crew Ohio may update this Privacy Policy from time to time.Any changes will be posted on this page with an updated revision date.Contact UsIf you have any questions regarding this Privacy Policy or how your information is handled, please contact us.The #2 Crew Ohio📞 (740) 777-6927Thank you for trusting The #2 Crew Ohio.We are committed to providing dependable, professional service while respecting your privacy every step of the way.🐾 We Scoop. You Relax.🌐 www.the2crewohio.com📧 info@the2crewohio.comProudly serving Lancaster, Fairfield County, and surrounding Central Ohio communities.

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